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Cloud Complete Support

Are you searching for security, manageability and support of your cloud-based environment?

Cloud Complete is our answer to those needs and more! Cloud Complete offers a migration to the Microsoft Cloud, as well as Office 365 licensing and unparalleled security. Including options for data backup, custom intranets, enterprise-grade support, and more, our solution is flexible to meet your business’ demands.

COMPAREX has migrated and managed over four million users to Office 365 and has the experience and methodology to provide the best support for our clients through Cloud Complete. Built as a customizable package, Cloud Complete delivers solutions tailored to your business through core model plus variety of a la carte add-ons. Take the Support add-on, for example, which offers many benefits:

  • You gain access to local support resources. Our experienced support engineers are here in the United States, are recognized for their success and have very high customer satisfaction scores. They’re available 24/7 by phone, chat or email and respond promptly to every inquiry and issue.
  • We deliver “white glove” support – Customer satisfaction and issue resolution is our focus. While other support providers may claim to have this same commitment and positive reputation, we really do – take it from our happy clients who have rave reviews of our support team.
  • You benefit from our industry-leading service level agreement (SLA) – When your systems go down, you need help – quickly. Our support SLA is 15 minutes for critical issues vs. Microsoft Premier Support, which has a one-hour SLA. 45 minutes can make a world of difference when your systems have failed. We’re committed to helping you quickly and efficiently so your business never misses a beat.

It’s time to get the support that your company deserves so that your IT team can focus on innovating, revenue-driving projects. Through Cloud Complete, COMPAREX supports your IT goals and is available 24/7 for any issues that arise.

Worried about security? Check out our previous blog Securing Your Company for the Future to learn more.

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